Involve Recruitment (Midlands) Ltd are once again working with a forward thinking, progressive and highly ambitious award winning company in the Black Country region!
Role – Technical and Product Support
Salary – £35,000 to £40,000
The position of Technical and Product Support will play a pivotal leadership role in overseeing product development, specification, testing, certification, and technical customer support.
This position sits at the intersection of Product Development, Sales, Operations, and our international manufacturing partners – ensuring projects are delivered smoothly, on time, and to the highest technical standards.
Daily duties:
- Project & Team Leadership Product Development Product Specification & Certification
- Management Smart Technology Leadership
- Master Keying Management
- Quality Assurance
- Training Support Technical Customer Support
Proven experience in technical management (lock manufacturing or related industry preferred but not essential but Manufacturing in general is essential .
Strong knowledge of product specification, testing processes, certification management, and quality systems.
Benefits:
- 24 days holiday plus bank holidays Bank holidays and Christmas shut down
- Duvet days
- Company pension
- Company outings
- Reduced price gym membership
- 24/7 employee assistance programme and Bright HR benefits package
